The latest phone scams in Australia are from people claiming to work for Microsoft and Logmein. The scammers will say something like:
"We can see from our end that your computer is infected with a virus."
I have even had clients who have received this call whilst their computer was turned off. They cannot see your computer at all, until you actually give them access.
They will then try to get remote access to your machine with your help, thus letting them have complete control of your machine under the guise of fixing it.
In most cases, the computer is worse off after they gain access, so I am assuming that they infect your computer while they have control of it. This is probably going to be a key logger virus that will send them all your passwords for such things as internet banking, email logins and credit card details in the future.
Neither Microsoft nor Logmein EVER call random people for computer help, and they never will, so if you get a phone call from these scammers, just put the phone down and leave it there.
That way, they will pay for a huge phone call if nothing else.
Never tell them anything about your system or software, just say as I do,
"I know this is a scam, and when you get caught I hope you get everything that's coming to you"
http://www.pcfixcomputersolutions.com.au
http://www.pcfixcomputersolutions.com.au/news
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It's sad that even legit internet tools are being used by some people to perpetrate a scam. I felt obligated to post because I used Logmein a lot and I find it very useful but after this Microsoft Scam became prevalent, the tool got a different impression and been reported as a fraudulent company already. I have read several complaints, especially those posted at www.callercenter.com and most of the victims assessed that logmein played a big part in the scam which con them out of money. Which to me, is very sad. Such companies should do something about this fast.
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